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Contact ecoATM Customer Service

ecoATM Phone Numbers and Emails

Customer Service Number:

  • (858) 324-4111
Call customer service
Send Message

Legal:

  • (858) 766-7520
    Designated Agent

ecoATM Emails:

Customer Service
Retail store (for the US)
Legal
nick.buckland@ecoatm.com
Retail store (for International)
Is this your business?

ecoATM Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    89% phone 11% email
  • The best phone number to call ecoATM is 8583244111. 80% of consumers used this number to address their issues and concerns.

  • The average hold time is more than 30 min. The longest wait times are on Monday, while the shortest are on Saturday. The average call time is 6 minutes.

  • Be prepared for the call as ecoATM may ask you for the following information to identify you as a customer: first and last name, email or phone number.

View full overview ›

How to Contact ecoATM?

Most Popular Number:

(858) 324-4111
Total calls: 332 Issues resolved: 2 Last call: Jan 11, 2026

For any inquiries or concerns about the company, ecoATM customer service can be contacted at (858) 324-4111. This ecoATM phone number is actually an important avenue that customers can use to get assistance with a number of questions that they may have in regards to such things as trade-in of a device or different technical problems. The ecoATM support representatives are available during standard business hours to offer additional information regarding any issues you may have. It is convenient to have the receipt or details of the device in your hand while dealing with the ecoATM customer service and discussing the specific problem related to the company’s services and functioning.

The proper ecoATM email addresses to use when sending an email to the firm are bryan@ecoatm.com and community@ecoatm.com for email inquiries. These email channels are intended for varied purposes, and they can range from the customer support issues to the community issues. While using email, it is essential to clearly state your message in order to ensure that the response is suitable to your question. This method can provide specific help and guidance; you can express the issues that could be difficult to explain during a phone conversation; in other words, the use of this option will improve the interaction with ecoATM’s customer service.

The ecoATM headquarters is located in San Diego, CA 92121, ecoATM, LLC. GHG, 10121 Barnes Canyon Rd, San Diego, CA 92121, United States of America. This ecoATM address is crucial for official communication in businesses, partnership or any other official communication in the provision of services or products. It is beneficial to know the corporate headquarters in case one wants to send photographs or documents or in relation to service issues. Being the core of ecoATM operations, the corporate office is responsible for maintaining exact accordance between the services offered by the company and customer demands concerning the automated device recycling industry.

The ecoATM hours may differ depending on the particular location; however, the support team of the ecoATM is always available 24/7, which is why customers can always get the services they need at any time. This availability means that irrespective of the time that people make the contact, their problems can be solved as and when they choose to do so. However, particular areas might have a different schedule of functioning due to the local legislation or the schedule of the mall if the center is located in shopping malls.

To reach the company through the ecoATM website: www.ecoatm.com, one can usually locate a ‘’Contact Us’’ tab that shows different means of interacting with the company. This section may include a live chat feature, online feedback form, and frequently asked questions to lead you to immediate information. Realizing that, with the help of the website’s tools, you can go through the support without a phone call or an email, it provides you with the opportunity to get all the help you need focused on your issues. With these online resources, you improve your time at ecoATM and easily solve any questions you may have concerning its services.

PissedConsumer Club

Contact Information

ecoATM Website:

ecoATM Help Center:

Corporate Office Address:

ecoATM, LLC.
10121 Barnes Canyon Rd
San Diego, California 92121
United States

Other Info (opening hours):

Other Location:

7213 Global Dr,

Louisville, KY 40258

More contact details

Fax:

+1 (858) 597 9830

ecoATM Rating Based on 44 Reviews

Rating details

1.4
more details
Customer service
Advertised vs Delivered
Exchange, Refund and Cancellation Policy
Website

Rating stats

Rating trend

How Good is ecoATM's Customer Service?

Imane Wiv
Imane Wiv
Feels Disappointed | Mar 27, 2024

They all tell me the same thing. It has not been located. I find it hard to believe that this cannot be located. I just need the phone returned to me asap.

Read full quote
Shaundrey W
Shaundrey W
Feels Disappointed | Mar 19, 2023

I stated when I needed the phone store I did everything correctly and getting still it took my device I wasn't able to recently anyone else to get a couple hundred dollars extra that I needed to keep my mother's house after she can ask so I lost my mother's home and all of my memories and all the her stuff great

Read full quote

Summary of ecoATM Customer Service Calls

415 TOTAL
CALLS
06:00 AVG CALL
DURATION
6% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call ecoATM?

Product/ Service Question:

  • “ID stuck in eco ATM machine”
  • “Drivers license is stuck in the machine”
  • “My phone is stuck”

Payments and Charges Question:

  • “Didn’t got paid”
  • Haven't been paid
  • “Saying my is fraudulent”

Request for Information Question:

  • “Information”
  • “About a apple watch”
  • “FIND OUT IF THE KIOSK AT WALMART ON DENNY AVE PASCAGOULA MISSISSIPPI”

Shipping and Delivery Question:

  • “Haven't received my phone”
  • “Where is a working eco atm”
  • “To find a location”

Account Question:

  • “Bought my stolen & locked blacklisted phone from thief”
  • “Can’t verify my identity”
  • “No machine will take my id”

Return/ Replace Question:

  • “I have called dozens of times since filing my claim for my stolen phone. I have a police report. They first inputted the incorrect IMEI number. I have corrected that and they still cannot locate the phone. This has gone on since January 17, 2024.”
  • “A machine did not return my phone waiting for reimbursement check”
  • “A machine did not return my phone”

Website/ Application Question:

  • “I sold my phone and they only offered me $140 and on the websites the offer was $340.00”
  • “Talk to somone you're supposed to $10 to my PayPal and it's been over a week I would like my money right now today I don't want to wait for it I want you guys to send it to my cash app or something”

Refund Question:

  • “Refund”

Cards Question:

  • “Put money on card and don't have card”
  • “Id card taken”

Employment Question:

  • “Get paid for my phone”

Staff Question:

  • “Cuz I spoke with three customer service agents on a customer service line and I got lied to three times put on hold twice and give the runaround I either need my money for my phone or my phone and I need to speak to somebody in corporate that actuall”

Other Question:

  • “Stolen phone”
  • “Stolen phone in kiosk”
  • “Phone stolen want to see if it got sold to the atm”

Compare ecoATM Customer Service To

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